Return & Exchange Policy
RETURNS & GUARANTEE
We hope you enjoy everything about our products. If for some reason you're not 100 per cent satisfied, here are some details of our returns policy.
If you wish to return a product to us for any reason, you may do so within 30 days of the dispatch date to our return address. The item must be in a saleable condition and in its original undamaged packaging. We'll refund or replace the item should you so wish.
Extended returns period: For orders placed in November and December, the returns period is extended until 31st January.
Please keep your proof of postage, as this will mean we can process your refund or replacement more quickly.
If you'd like to get in contact for any reason, simply email info@naturalmystik.co.uk or call us on 07487262806 and we'll be happy to have a chat.
We're happy when our customers are happy, so we'll do our best to help out with any queries you may have.
Please also see our Store Policy.
